This year’s national conference of the State Association of Addiction Services (SAAS) featured two presentations by members of Spectrum’s management team. SAAS is the national organization representing state provider associations and community-based programs for the prevention and treatment of substance use disorders. Conference attendees included CEOs, senior managers, counselors, clinicians, funding agencies and policy makers from federal and state government.

Spectrum’s first topic, “How to Become an Employer of Choice through Innovative and Effective Staff Retention Methods,” was presented by Chief Operating Officer, Laura Ames and Director of Outpatient Services, Kristin Nolan. The presentation outlined a number of ways Spectrum has increased employee satisfaction while decreasing employee turnover rates. Spectrum continues to address the areas of staff retention and employee turnover with the intent of becoming known as the “Employer of Choice” in the field. 

The second presentation, “Strategic Planning: How Organizational Change and Quality Improvement Initiatives Can Enhance Treatment, Reduce Risk and Increase Revenue” introduced strategies for increasing accountability and managerial effectiveness. COO Laura Ames was joined by Director of Corporate Compliance, Michael Stuart in describing how Spectrum has benefited from its proactive, results-based approach to organizational change. 

Based in Worcester, Massachusetts, Spectrum Health Systems, Inc. is a private, not-for-profit substance abuse and mental health treatment provider. In addition to Massachusetts, Spectrum operates programs in Rhode Island, Georgia, Tennessee, Maine, Maryland and Iowa – serving 18,000 adults and at-risk youth each year. 

Cindy Buraczynski, Director of Planning 
(508) 792-5400 x7115

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